Contact us

Talk to a real human.

Whether you're evaluating Routeon, ready to migrate, or just have a question — we'll get back to you within one business hour.

Sales response
<1 hr
Support coverage
24/7
Global offices
4
Countries staffed
20+

Sales · Support · Migrations · Partnerships · Security

Reach the right team Live

One inbox per intent

Skip the routing — go straight to the team that owns your question.

  • Sales
    sales@routeon.io
  • Support
    help@routeon.io
  • Migrations
    migrate@routeon.io
  • Security
    security@routeon.io
Status page updated every 60sView status →
Sales & demos

Live demos, custom pricing, RFPs, and procurement.

sales@routeon.io
Within 1 business hour
Customer support

Day-to-day platform questions for existing workspaces.

support@routeon.io
24/7 — Growth & Enterprise
Migrations

Imports from limoanywhere, Moovs, Busify, or spreadsheets.

migrations@routeon.io
Same-day project plan
Security & trust

Vulnerability reports, SOC 2, DPA, and security questionnaires.

security@routeon.io
Within 24 hours
Email sales
sales@routeon.io
Demos, pricing, procurement
Call us
+1 (888) 555-0142
Mon–Fri 9–6 ET · 24/7 enterprise
Chat in-app
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Median first response: 4 minutes
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Global offices

We're closer than you think.

Four offices across three continents, with remote staff in 20+ countries supporting your operation around the clock.

Headquarters
Toronto

100 Front Street W, Suite 2400 · Toronto, ON M5J 1E3

East Coast
New York

1 World Trade Center, 85th Floor · New York, NY 10007

EMEA
London

30 St Mary Axe, Level 28 · London EC3A 8BF

APAC
Singapore

1 Raffles Quay, Level 25 · Singapore 048583

Common questions

How quickly will I hear back?+

Sales and migrations respond within one business hour during 9–6 local time. Support is 24/7 for Growth and Enterprise customers.

Can I see a demo without talking to sales first?+

Yes — start a free 14-day trial from /signup, no credit card. We're happy to walk you through it once you've poked around.

Do you offer onboarding help?+

Every paid plan includes guided onboarding. Enterprise plans include a dedicated Customer Success Manager.

Where can I report a security issue?+

Email security@routeon.io. We acknowledge reports within 24 hours and follow responsible-disclosure best practices.